Privacy Policy

Privacy information under Articles 12 and 13 of the General Data Protection Regulation (GDPR). Last updated: 6 November 2026.

1. Data controller

E.I.C. Dienstleistungs GmbH, Marktstraße 15–17, 46045 Oberhausen, Germany. Email: i.stanojkovski@eicdl.eu.

2. Website access and technical logs

When you visit our website, hosting and security services may process technical connection data, such as IP addresses, access dates and times, pages requested, browser details and error logs. Where necessary, the legal basis is Article 6(1)(f) GDPR, our legitimate interest in secure operation. Retention depends on operational and legal requirements.

3. Hosting and website technology

The website uses Wix Headless and other Wix services. Wix may process personal data as a service provider. Information about subprocessors, data storage locations and potential transfers outside the EEA is provided in the applicable Wix contracts and privacy documents.

4. Contact by email

When you contact us by email, we process your details to respond and, where relevant, to prepare a business relationship. The legal basis is Article 6(1)(b) GDPR for pre-contractual enquiries or Article 6(1)(f) for other business communications. Correspondence is retained as needed for the enquiry and applicable record-keeping requirements.

5. Contact form and communication

Our contact form uses Wix Forms. We process the contact information, company name and message to respond to your enquiry. Depending on its purpose, the legal basis is Article 6(1)(b) or (f) GDPR. Submissions are stored in Wix and may trigger notification emails to EIC. Please do not submit sensitive personnel data through the form. Real-time live chat is not currently enabled.

6. Cookies and similar technologies

Strictly necessary storage or access may be permitted without consent under Section 25(2) of the German TDDDG. Non-essential analytics and marketing technologies require consent where mandated by law. The actual operation depends on the technology in use.

7. Recipients and international transfers

Personal data may be shared with contracted hosting, IT and communications providers and, if needed, authorised professional advisers. Transfers outside the EEA take place only when the legal requirements are met.

8. Your rights

Under the GDPR, you may request access, correction, erasure, restriction, data portability and objection, as applicable. Consent may be withdrawn for the future. You may also lodge a complaint with a competent authority, including the North Rhine-Westphalia State Commissioner for Data Protection and Freedom of Information.

9. Privacy contact

For privacy queries, contact i.stanojkovski@eicdl.eu.